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Degraded

Some services are unstable

Jan 13 at 11:18pm KST
Affected services
NGuard Security Invite
NGuard Security Console (v2)
NGuard Security API (v2)

Resolved
Jan 14 at 01:12am KST

This incident has been resolved.

Updated
Jan 14 at 12:36am KST

현재 Discord의 API 오류로 인해 저희 NGuard 서비스 중 'NGuard Console' 서비스가 불안정합니다.

사용자 여러분의 너른 양해 부탁드리며, 저희 팀원은 Discord와 접촉하며 문제를 해결하기 위해 노력하고 있습니다.

문제가 해결되는 대로 다시 안내드리겠습니다.

서비스 이용에 불편을 드려 대단히 죄송합니다.

Dear customers,

Currently, due to the API server error on Discord, our 'NGuard Console' of NGuard services is unstable.

We ask for your patience, our team members are working with Discord to resolve the issue.

We will inform you again as soon as the issue is resolved.

We apologise for an inconvenience you may have experienced while this outage time.

Updated
Jan 14 at 12:17am KST

A fix has been implemented and we are monitoring the results.

Updated
Jan 13 at 11:50pm KST

The issue has been identified and a fix is being implemented.

Updated
Jan 13 at 11:48pm KST

We are continuing to investigate an issue preventing media in messages from loading.

Created
Jan 13 at 11:18pm KST

현재 Discord의 미디어 서비스 장애로 인해 저희 NGuard 서비스 중 '보안 초대링크' 및 'NGuard Console' 서비스가 불안정합니다.

사용자 여러분의 너른 양해 부탁드리며, 저희 팀원은 Discord 및 CDN 서비스 제공사 Cloudflare와 접촉하며 문제를 해결하기 위해 노력하고 있습니다.

문제가 해결되는 대로 다시 안내드리겠습니다.

서비스 이용에 불편을 드려 대단히 죄송합니다.

Dear customers,

Currently, due to the media service outage on Discord, our 'Secure Invite Link' and 'NGuard Console' of NGuard services are unstable.

We ask for your patience, our team members are working with Discord and Cloudflare(our CDN service provider) to resolve the issue.

We will inform you again as soon as the issue is resolved.

We apologise for an inconvenience you may have experienced while this outage time.